How to Recall an Email in Outlook: Easy 8 Steps Guide

In today’s fast-paced world, we often find ourselves sending emails in a hurry, only to realize later that we made a mistake or sent the message to the wrong recipient. Luckily, Microsoft Outlook provides a useful feature that allows users to recall emails and correct their errors.

How to Recall an Email in Outlook

In this article, we will delve into the process of recalling an email in Outlook, step by step, ensuring that you can rectify any email mishaps with ease.

How to Recall an Email in Outlook: A Step-by-Step Guide

Step 1: Open Outlook and Navigate to the “Sent Items” Folder

To initiate the email recall process, you need to first open Microsoft Outlook and navigate to the “Sent Items” folder. This folder contains all the emails you have sent.

Step 2: Double-Click on the Email You Want to Recall

Locate the email that you wish to recall in the “Sent Items” folder and double-click on it to open it in a new window.

Step 3: Access the “Actions” Tab

In the new window displaying the email, you will find the “Actions” tab at the top of the screen. Click on it to reveal a dropdown menu with various options.

Read also: How to view archived email in Gmail

Step 4: Choose the “Recall This Message” Option

From the dropdown menu, select the “Recall This Message” option. A dialog box will appear, presenting you with two recall options: “Delete unread copies of this message” and “Delete unread copies and replace with a new message.”

Step 5: Select the Appropriate Recall Option

Choose the recall option that suits your needs. If you simply want to delete the email, select “Delete unread copies of this message.” If you want to replace the email with a corrected version, select “Delete unread copies and replace with a new message.” Note that the latter option will only work if the recipient has not yet opened the original email.

Step 6: Confirm Your Recall Request

After selecting the appropriate recall option, click on the “OK” button to confirm your recall request. Outlook will then attempt to recall the email based on your chosen option.

Step 7: Monitor the Recall Status

Outlook will now attempt to recall the email and display the recall status. If the recall is successful, you will receive a notification confirming the recall and whether the email was deleted or replaced.

Step 8: Send a Follow-up Email (Optional)

If you chose the option to replace the email with a new message, you have the opportunity to send a follow-up email containing the corrected content. This step is optional but can be helpful in providing the recipient with the updated information.

Read reference link: How to recall an Email in Outlook

Frequently Asked Questions (FAQs)

Q1: Can I recall an email in Outlook if the recipient has already read it?

No, once the recipient has opened the email, you cannot recall it. The recall feature in Outlook only works if the email remains unopened in the recipient’s inbox.

Q2: Does the recall feature in Outlook work with all email accounts?

The recall feature is only available for emails sent within the same organization or if both the sender and recipient are using Microsoft Exchange accounts. It may not work with external email accounts.

Q3: Can the recipient know that I tried to recall an email?

Yes, in some cases, the recipient may receive a notification indicating that you attempted to recall the email. However, this depends on the recipient’s email settings and client.

Q4: What happens if the recall attempt fails?

If the recall attempt fails, the email remains in the recipient’s inbox, and they will still receive it. It’s essential to double-check your emails before sending to avoid any mistakes.

Q5: Is the recall feature available in all versions of Outlook?

The recall feature is available in most versions of Microsoft Outlook. However, its availability may vary depending on the specific version and configuration of Outlook.

Q6: Can I recall an email on a mobile device?

Yes, you can attempt to recall an email in Outlook on a mobile device, such as a smartphone or tablet. The process is similar to the desktop version, but the interface may vary slightly.


The ability to recall emails in Microsoft Outlook can be a lifesaver when you realize you’ve made an error or sent a message to the wrong recipient. By following the step-by-step guide outlined in this article, you can easily recall your emails and rectify any mistakes. Remember to double-check your emails before sending them to minimize the need for recalls. With this knowledge at your disposal, you can navigate the world of email communication confidently and efficiently.

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